Wednesday, January 13, 2016

Engage with Utility Companies

The Noise Investigation Team has noticed a slight increase in the number of people reporting that they are being bothered by a hum.  People from Edmonton and Calgary have said that the hum has been a bit louder/intense/more noticeable from mid-December to now.  Thank you for being in touch with us and letting us know what you are noticing.

A gentle reminder to people noticing a hum for the first time: be sure to contact your utility companies as well as reporting your situation to your City's 3-1-1 (or comparable) line.  There have been a few instances where a hum has been resolved by a utility company.  It's an important step in trying to secure the peace and quiet so many people want in their homes.

If you have had a hum issue resolved by a utility company, we would like to hear from you.  Please let us know the details as to what the hum sounded like, whereabouts it was noticed, which utility company attended to the hum and the steps taken to resolve the hum.  We look forward to hearing your success stories!